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——————Reset ESS Password in case of a forgotten password——————
- Step 1: Reset the ESS password
- 1a: Enter your user ID in the User Login field and your password
- 1b: Click Sign In
- 1c: If an incorrect password is entered, an alert message Invalid login ID or password will appear
- 1d: To reset your password, click Forgot password?
- 1e: Then click the SEND EMAIL button
- Step 2: Email Notification
- 2a: You will receive an email containing a temporary password and a Reset My Password link to reset your password
- 2b: Select and copy the temporary password
- 2c: Click the Reset My Password link
- 2d: The ESS platform will appear
- 2e: Enter your user login
- 2f: Paste the temporary password into the Password field
- 2g: Then click the Sign In button
- Step 3: Create a new password
- On the User Preferences screen, in the Password section, enter the current password, which is the same as the temporary password
- In the New Password field, enter a new password
- Insert the new password in the Confirm Password field
- Click Save


