Reset ESS Password in case of a forgotten password

Step 1: Reset the ESS password

• 1a: Enter your User Login and password
• 1b: Click Sign In
• 1c: If an incorrect password is entered, an alert message Invalid login ID or password will appear
• 1d: To reset your password, click Forgot password?

• 1e: Then click the SEND EMAIL button

Step 2: Email Notification

• 2a: You will receive an email containing a temporary password and a link to reset your password
• 2b: Select and copy the temporary password
• 2c: Click the Reset My Password link

• 2d: The ESS platform will appear
• 2e: Enter your user login
• 2f: Paste the temporary password into the Password field
• 2g: Then click the Sign In button

Step 3: Create a new password

• 3a: On the User Preferences screen,
• 3b: in the Password section, enter the current password, which is the same as the temporary password
• 3c: In the New Password field, enter a new password
• 3d: Insert the new password in the Confirm Password field
• 3e: Click Save