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spay:hrmsprocguide:hrms_user_account_deactivation [2026/01/22 10:37]
mclement
spay:hrmsprocguide:hrms_user_account_deactivation [2026/01/22 11:13] (current)
mclement
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-====================HRMS User Account Deactivation======================+======================HRMS User Account Deactivation======================
  * The deactivation of a user account must be performed by an **Account Admin**. This action blocks the user’s access while preserving all data and history for audit purposes.   * The deactivation of a user account must be performed by an **Account Admin**. This action blocks the user’s access while preserving all data and history for audit purposes.
 +  * To deactivate the user account, follow the steps below :
__  Step 1: **Access the HRMS platform**__ __  Step 1: **Access the HRMS platform**__
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__  Step 3: **Proceed with the employee replacement**__ __  Step 3: **Proceed with the employee replacement**__
  * This feature is used when the user to be deactivated needs to be replaced for certain roles   * This feature is used when the user to be deactivated needs to be replaced for certain roles
-  * 3a: On Employee List, Click the **Details** tab, then select **Employee Replacement**. +  * 3a: On **Employee List**, Click the **Details** tab, then select **Employee Replacement**.
{{:spay:hrmsprocguide:details_tab_3a.png|}} {{:spay:hrmsprocguide:details_tab_3a.png|}}
-  * 3b: Go to section ESS/PMS to choose the replacement user for the different roles.+  * 3b: Go to section **ESS/PMS** to choose the replacement user for the different roles.
  * This section displays the different roles which must be assigned to the replacement user. Below is an illustration of each role.   * This section displays the different roles which must be assigned to the replacement user. Below is an illustration of each role.
   
{{:spay:hrmsprocguide:roles_definition_2.png|}} {{:spay:hrmsprocguide:roles_definition_2.png|}}
-  * 3c: Go to section New Recruitment Checklist to choose the replacement user in the Followed by / Assigned to field+  * 3c: Go to section **New Recruitment Checklist** (if applicable) to choose the replacement user in the **Followed by / Assigned to** field
  * This field is used as a task tracking tool for a new hire or a departing employee   * This field is used as a task tracking tool for a new hire or a departing employee
-  * Repeat step 3 for the other sections where applicable : New Recruitment Checklist Settings, Leaver Checklist, Leaver Checklist Settings, Induction / On-boarding, Induction / On-boarding Settings, Probation Follow up, in the column Followed by / Assigned to, choose the replacement user where applicable.+  * **Repeat step 3c** for the other sections (if applicable) : **New Recruitment Checklist Settings**, **Leaver Checklist**, **Leaver Checklist Settings**, **Induction / On-boarding**, **Induction / On-boarding Settings**, **Probation Follow up**, in the column **Followed by / Assigned to**, choose the replacement user.
{{:spay:hrmsprocguide:checklist.png|}} {{:spay:hrmsprocguide:checklist.png|}}
-__  Step 4: **Assign the replacement user where applicable with reference to step 3 above**__+__  Step 4: **Illustration 4a below shows how to choose the replacement user where applicable with reference to step 3 above**__
-  * 4a: Select the user who will replace the **ESS Supervisor** and **PMS Appraiser** roles 
{{:spay:hrmsprocguide:user_replacement2.png|}} {{:spay:hrmsprocguide:user_replacement2.png|}}
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  * (2) If the user to be deactivated is only a **PMS Appraiser**, the synchronization between **HRMS** and **PMS** must be disabled   * (2) If the user to be deactivated is only a **PMS Appraiser**, the synchronization between **HRMS** and **PMS** must be disabled
  * 5a: To disable the synchronization between **HRMS** and **PMS**, click the **ESS/PMS block**, then select **PMS**   * 5a: To disable the synchronization between **HRMS** and **PMS**, click the **ESS/PMS block**, then select **PMS**
-  * 5b: Disable the synchronization between **HRMS** and **PMS**+  * 5b: Click to activate **NO** to disable the synchronization between **HRMS** and **PMS**
  * 5c: Click **Save**   * 5c: Click **Save**
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__  Step 6: **Identify the user to be deactivated**__ __  Step 6: **Identify the user to be deactivated**__
-  * 6a: From the **Home Page**, click the **HRMS menu** → **Settings** → **Users**+  * 6a: Go to **HRMS menu** → **Settings**
{{:spay:hrmsprocguide:hrms_-_settings.png|}} {{:spay:hrmsprocguide:hrms_-_settings.png|}}
-  * 6b: Filter the user to be deactivated in the **Name** column+  * 6b: Click **Users**
-{{:spay:hrmsprocguide:filter_user.png|}} +{{:spay:hrmsprocguide:users.png|}}
- +
 +
 +  * 6c: **Filter** the user to be deactivated in the **Name** column
 +
 +{{:spay:hrmsprocguide:filter_user_6c.png|}}
 +
 +
__  Step 7: **Deactivate the account**__ __  Step 7: **Deactivate the account**__
  * 7a: Click the **Details** tab   * 7a: Click the **Details** tab
-  * 7b: Uncheck the User account **is Active** option+  * 7b: Uncheck the **User account is Active** option
  * 7c: Click **SAVE**   * 7c: Click **SAVE**
{{:spay:hrmsprocguide:deactivate_user.png|}} {{:spay:hrmsprocguide:deactivate_user.png|}}

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