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spay:hrmsprocguide:contact_sicorax_support [2026/04/03 05:36] mclement |
spay:hrmsprocguide:contact_sicorax_support [2026/04/03 16:20] (current) mclement |
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| - | ====== HRMS Contact SICORAX Support Feature ======== | + | ====== HRMS Contact SICORAX Support ====== |
| ===== Where to find the feature ===== | ===== Where to find the feature ===== | ||
| - | * Via the “Help button“ on the toolbar within the HRMS module. | + | * Via the “Help button“ on the toolbar. |
| - | * Additionally, for certain HRMS functionalities, the Help feature is accessible through the “More button“ on the toolbar. | + | * Additionally, for some HRMS functionalities, the Help feature is accessible through the “More button“ on the toolbar. |
| ===== How to use the feature ===== | ===== How to use the feature ===== | ||
| - | |||
| - | * Submit support requests via any HRMS functionality | ||
| - | * Submit support requests via the Home Page | ||
| - | * View the support log request | ||
| - | |||
| ====Submit support requests via any HRMS functionality==== | ====Submit support requests via any HRMS functionality==== | ||
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| {{:spay:hrmsprocguide:module_home_page.png|}} | {{:spay:hrmsprocguide:module_home_page.png|}} | ||
| - | ==== Section 4: View the support log request ==== | + | ==== View the support log request ==== |
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| {{:spay:hrmsprocguide:support_log2v2.png|}} | {{:spay:hrmsprocguide:support_log2v2.png|}} | ||
| - | * You can view and track your submitted support requests. You may also use the available criteria to refine your search for better follow-up | + | * You can view your submitted support requests. You may also use the available criteria to refine your search for better follow-up |
| {{:spay:hrmsprocguide:frank_log.png|}} | {{:spay:hrmsprocguide:frank_log.png|}} | ||