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spay:hrmsprocguide:contact_sicorax_support [2025/08/20 03:10]
mclement
spay:hrmsprocguide:contact_sicorax_support [2025/08/21 10:20] (current)
mclement
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  *  Step 2: Click the "Allow" button   *  Step 2: Click the "Allow" button
-{{:spay:hrmsprocguide:help_-_allow_step_2.png|}}+{{:spay:hrmsprocguide:aloow_hrms_to_see_this_tab.png|}}
  *  After clicking the "Allow" button, the screen capture will automatically be saved to your folder Downloads   *  After clicking the "Allow" button, the screen capture will automatically be saved to your folder Downloads
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  *  Then, your request will be handled by our support team   *  Then, your request will be handled by our support team
 +
 +__**How to view the support log request for the Contact SICORAX Support Feature**__
 +
 +**<fc #ff00ff>Note: The support log request will be available on HRMS by 10 September 2025</fc>**
 +
 + *  Step 1: Click your User Name
 +
 +{{:spay:hrmsprocguide:support_log1v2.png|}}
 +
 + *  Step 2: Click My Supports
 +
 +{{:spay:hrmsprocguide:support_log2v2.png|}}
 +
 + *  You can view and track your submitted support requests. You may also use the available criteria to refine your search for better follow-up
 +
 +{{:spay:hrmsprocguide:frank_log.png|}}

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