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spay:hrmsprocguide:contact_sicorax_support [2025/08/20 03:10] mclement |
spay:hrmsprocguide:contact_sicorax_support [2025/08/21 10:20] (current) mclement |
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* Step 2: Click the "Allow" button | * Step 2: Click the "Allow" button | ||
- | {{:spay:hrmsprocguide:help_-_allow_step_2.png|}} | + | {{:spay:hrmsprocguide:aloow_hrms_to_see_this_tab.png|}} |
* After clicking the "Allow" button, the screen capture will automatically be saved to your folder Downloads | * After clicking the "Allow" button, the screen capture will automatically be saved to your folder Downloads | ||
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* Then, your request will be handled by our support team | * Then, your request will be handled by our support team | ||
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+ | __**How to view the support log request for the Contact SICORAX Support Feature**__ | ||
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+ | **<fc #ff00ff>Note: The support log request will be available on HRMS by 10 September 2025</fc>** | ||
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+ | * Step 1: Click your User Name | ||
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+ | {{:spay:hrmsprocguide:support_log1v2.png|}} | ||
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+ | * Step 2: Click My Supports | ||
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+ | {{:spay:hrmsprocguide:support_log2v2.png|}} | ||
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+ | * You can view and track your submitted support requests. You may also use the available criteria to refine your search for better follow-up | ||
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+ | {{:spay:hrmsprocguide:frank_log.png|}} | ||