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        <title>Sicorax Knowledge Base spay:troubleshoot</title>
        <description></description>
        <link>http://skb.uniconsults.mu/</link>
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       <dc:date>2026-04-28T15:59:51+04:00</dc:date>
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        <title>Sicorax Knowledge Base</title>
        <link>http://skb.uniconsults.mu/</link>
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    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:annualproc&amp;rev=1334577919&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-04-16T16:05:19+04:00</dc:date>
        <title>Annual Procedure</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:annualproc&amp;rev=1334577919&amp;do=diff</link>
        <description>New year procedure

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;odbc_error_.physical&quot; id=&quot;odbc_error_.physical&quot;&gt;&lt;span class=&quot;faq&quot;&gt;ODBC error….physical …&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;


	&quot; To check on Payroll Setup:
 Configuration &gt;System parameters – to verify the SQL server path if same as in:
 Configuration &gt;Backup parameters for ‘Security Backup’&quot;
&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;obdc_call_failed_violation_of_primary_key_constraint&quot; id=&quot;obdc_call_failed_violation_of_primary_key_constraint&quot;&gt;&lt;span class=&quot;faq&quot;&gt;OBDC call failed … Violat…</description>
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    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:backupproc&amp;rev=1248575657&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2009-07-26T06:34:17+04:00</dc:date>
        <title>Backup Procedure</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:backupproc&amp;rev=1248575657&amp;do=diff</link>
        <description>List of errors and warnings that you may receive during a backup procedure.

&lt;h2 class=&quot;faq&quot;&gt;&lt;a name=&quot;you_are_currently_using_1_set_of_security_backup._it_is_advisable_to_use_12_sets_1_per_month&quot; id=&quot;you_are_currently_using_1_set_of_security_backup._it_is_advisable_to_use_12_sets_1_per_month&quot;&gt;&lt;span class=&quot;faq&quot;&gt;You are currently using 1 set of security backup. It is advisable to use 12 sets, 1 per month&lt;/span&gt;&lt;/a&gt;&lt;/h2&gt;

Your security backups are being saved in one directory every month, thus each…</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2012-05-11T14:50:40+04:00</dc:date>
        <title>Company</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:company&amp;rev=1336733440&amp;do=diff</link>
        <description>Department

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;odbc..cannot_delete.._conflicted_with_sub-department_on_deleting_department&quot; id=&quot;odbc..cannot_delete.._conflicted_with_sub-department_on_deleting_department&quot;&gt;&lt;span class=&quot;faq&quot;&gt;ODBC..cannot delete.. conflicted with sub-department on deleting department.&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;

	&quot; Sub-department should be deleted first from &gt;Company&gt;Sub-Department.
 Note: Deletion is possible only if department and sub-department has not been attached to any employee.&quot;</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2012-05-14T10:07:06+04:00</dc:date>
        <title>Load Clock Cards Error Messages</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:dailytask_loadcc&amp;rev=1336975626&amp;do=diff</link>
        <description>&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;critical_error_message&quot; id=&quot;critical_error_message&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Critical Error Message&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;

	&quot; Check in Parameters &gt;Payroll Calendar if there is any gap between the period dates.
 All periods start/end dates must follow without any gaps between period dates.
 For example:
 Dec 16/11 - 15/12
 Jan 01/12 - 15/01 (overlapping)&quot;
&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;time_must_fall_in_between_000000_and_000000&quot; id=&quot;time_must_fall_in_between_000000_and_000000&quot;&gt;&lt;span class=…</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2009-07-21T17:42:37+04:00</dc:date>
        <title>End Of Year Bonus</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:eoyb&amp;rev=1248183757&amp;do=diff</link>
        <description></description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:financeproc&amp;rev=1248183909&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2009-07-21T17:45:09+04:00</dc:date>
        <title>Fiscal Procedure</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:financeproc&amp;rev=1248183909&amp;do=diff</link>
        <description></description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:impexp&amp;rev=1336735537&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-05-11T15:25:37+04:00</dc:date>
        <title>Import/Export</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:impexp&amp;rev=1336735537&amp;do=diff</link>
        <description>Exports

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;error_76_on_doing_export&quot; id=&quot;error_76_on_doing_export&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Error 76 on doing export&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;




	&quot; To verify directory on criteria&quot;

Imports

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;invalid_excel_column_name&quot; id=&quot;invalid_excel_column_name&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Invalid excel column name.&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2012-04-16T16:13:24+04:00</dc:date>
        <title>Installation</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:installation&amp;rev=1334578404&amp;do=diff</link>
        <description>&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;function_is_not_available_.after_having_installed_sicorax_on_a_new_pc&quot; id=&quot;function_is_not_available_.after_having_installed_sicorax_on_a_new_pc&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Function is not available….After having installed Sicorax on a new PC&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;</description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:login&amp;rev=1338958769&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-06-06T08:59:29+04:00</dc:date>
        <title>Login</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:login&amp;rev=1338958769&amp;do=diff</link>
        <description>List of error messages that a user can receive during the login phase.

&lt;h2 class=&quot;faq&quot;&gt;&lt;a name=&quot;invalid_credentials._please_retry&quot; id=&quot;invalid_credentials._please_retry&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Invalid credentials. Please retry&lt;/span&gt;&lt;/a&gt;&lt;/h2&gt;

Invalid user/password combination.
&lt;h2 class=&quot;faq&quot;&gt;&lt;a name=&quot;account_has_been_deactivated&quot; id=&quot;account_has_been_deactivated&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Account has been deactivated&lt;/span&gt;&lt;/a&gt;&lt;/h2&gt;

The User account has been deactivated either automatically by the system…</description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_acctransfer&amp;rev=1334038001&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-04-10T10:06:41+04:00</dc:date>
        <title>Accounting Transfer</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_acctransfer&amp;rev=1334038001&amp;do=diff</link>
        <description>Path Not Found

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;path_not_found_when_doing_accounting_system_transfer&quot; id=&quot;path_not_found_when_doing_accounting_system_transfer&quot;&gt;&lt;span class=&quot;faq&quot;&gt;‘Path not found’ when doing Accounting System Transfer.&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;</description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_banktransfer&amp;rev=1248183653&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2009-07-21T17:40:53+04:00</dc:date>
        <title>Payroll Bank Transfer</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_banktransfer&amp;rev=1248183653&amp;do=diff</link>
        <description></description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_paycalc&amp;rev=1338808128&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-06-04T15:08:48+04:00</dc:date>
        <title>Payroll Calculation</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:monthlytask_paycalc&amp;rev=1338808128&amp;do=diff</link>
        <description>This is the list of errors for the Payroll Calculation.

Merge Daily Transactions

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;error_2434_the_expression_you_entered_contains_invalid_syntax&quot; id=&quot;error_2434_the_expression_you_entered_contains_invalid_syntax&quot;&gt;&lt;span class=&quot;faq&quot;&gt;(Error 2434) The expression you entered contains invalid syntax.&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;

This error is raised when there is a syntax error in the conditions / expression rules of a payment/deduction parameters. 

	&quot; Go to Parameters | Payment/Deductio…</description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:salincr&amp;rev=1248183805&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2009-07-21T17:43:25+04:00</dc:date>
        <title>Salary Increase</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:salincr&amp;rev=1248183805&amp;do=diff</link>
        <description></description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:security&amp;rev=1336989570&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-05-14T13:59:30+04:00</dc:date>
        <title>Security</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:security&amp;rev=1336989570&amp;do=diff</link>
        <description>Security Backup

&lt;h3 class=&quot;faq&quot;&gt;&lt;a name=&quot;update_source_files&quot; id=&quot;update_source_files&quot;&gt;&lt;span class=&quot;faq&quot;&gt;Update source files&lt;/span&gt;&lt;/a&gt;&lt;/h3&gt;


	&quot; Go to Payroll Setup
 Click on Configuration &gt; System parameters - add the current fiscal year.&quot;</description>
    </item>
    <item rdf:about="http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:troubleshoot&amp;rev=1334053595&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2012-04-10T14:26:35+04:00</dc:date>
        <title>Troubleshooting</title>
        <link>http://skb.uniconsults.mu/doku.php?id=spay:troubleshoot:troubleshoot&amp;rev=1334053595&amp;do=diff</link>
        <description>*  Accounting Link 
	*  Accounting Transfer
	*  Annual Procedure
	*  Backup Procedure
	*  Company
	*  Daily Transactions
	*  Employee
	*  End Of Year Bonus
	*  EAI
	*  Fiscal Procedure
	*  Generate Daily Transactions
	*  Installation
	*  Import/Export
	*  Login
	*  Load Clock Cards
	*  Planning
	*  Parameters
	*  Payroll Calculation
	*  Payroll Bank Transfer
	*  References
	*  Restore Procedure
	*  Reports
	*  Salary Increase
	*  Security
	*  Setup
	*  Work Attendance Sheet</description>
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