http://skb.uniconsults.mu/ 2026-04-11T10:19:02+04:00 http://skb.uniconsults.mu/ http://skb.uniconsults.mu/lib/images/favicon.ico text/html 2011-06-22T14:53:04+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:customers&rev=1308739984&do=diff * Step 1: Click on Customers * Step 2: Click on a new line will be added * Step 3: Enter customer and all corresponding details * Step 4: Select, using Lookup mail address of person responsible to receive mail for this particular customer. * Step 5: Click on save button to save all entries. text/html 2011-06-23T15:13:21+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:departments&rev=1308827601&do=diff * Step 1: Click on Departments. * Step 2: Click on a new line will be added. * Step 3: Enter the Department. * Step 4: Enter department name. * Step 5: Select email, by using the lookup button, for the person responsible to receive messages concerning that particular department. * Step 6: Click on save button to save all entries. text/html 2011-06-23T11:45:26+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:emailaccounts&rev=1308815126&do=diff * Step 1: Click on Email Accounts. * Step 2: Click on a new line will be added. * Step 3: Enter the name of the responsible person. * Step 4: Enter his email Address. * Step 5: Click on save button to save all entries. text/html 2011-06-23T09:24:13+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:employees&rev=1308806653&do=diff * Step 1: Click on Employees * Step 2: Click on a new line will be added * Step 3: Enter employees * Step 4: Enter the employee name and surname * Step 5: Enter the employee's Email * Step 6: Click on save button to save all entries. text/html 2011-06-22T11:49:11+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:feedbackoption&rev=1308728951&do=diff * Step 1: Click on Feedback Option. * Step 2: Click on a new line will be added. * Step 3: Enter the Feedback Questions.(A click on the look up icon will open a new window, type the Feedback Question and click on button). * Step 4: Enter the expected answers. * Step 5: Click on save button to save all entries. text/html 2011-06-22T11:45:54+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:incidentsource&rev=1308728754&do=diff * Step 1: Click on Incident Source. * Step 2: Click on a new line will be added. * Step 3: Enter the Incident Source. * Step 4: Enter a short description. The incident source will be set active automatically. Once saved and used in any transaction the Incident Source cannot be deleted. It can be set inactive if no longer in use. * Step 5: Click on save button to save all entries. text/html 2011-06-22T11:46:24+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:incidenttype&rev=1308728784&do=diff * Step 1: Click on Incident Type. * Step 2: Click on a new line will be added. * Step 3: Enter the Incident Type. * Step 4: Enter Incident Type Name (short description). * Step 5: Enter Incident Family. (By clicking on the lookup icon, a new window will open with a list of Incident Family. A double click will choose the selected family). * Step 6: Select the mail address of the person/s responsible for the follow-up by choosing from the list (same procedure as Step 5). * Step 7: … text/html 2011-06-27T08:39:21+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:investigationtype&rev=1309149561&do=diff * Step 1: Click on Investigation Types. * Step 2: Click on New, a new line will be added. * Step 3: Enter the Investigation Type. * Step 4: Enter a short description. * Step 5: Click on save button to save all entries. text/html 2011-06-22T16:43:41+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:products&rev=1308746621&do=diff * Step 1: Click on Products. * Step 2: Click on a new line will be added. * Step 3: Enter the Product code. * Step 4: Enter the Product Name * Step 5 to Step 7: Use the Lookup for selection. * Step 8: Click on save button to save all entries. text/html 2011-06-22T11:45:26+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:proposedaction&rev=1308728726&do=diff * Step 1: Click on Proposed Action. * Step 2: Click on a new line will be added. * Step 3: Enter the Proposed Action. * Step 4: Enter a short description. * Step 5: Enter the incident cost if known. * Step 6: Click on save button to save all entries. text/html 2011-06-22T11:47:52+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:qualityassurance&rev=1308728872&do=diff * Step 1: Click on Quality Assurance. * Step 2: Click on a new line will be added. * Step 3: Enter the Quality Assurance details. * Step 4: Enter a value in respect of the Quality assurance type, (eg. Excellent, Satisfactory, Poor). * Step 5: Click on save button to save all entries. text/html 2011-06-22T11:50:45+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:sites&rev=1308729045&do=diff * Step 1: Click on Sites. * Step 2: Click on a new line will be added. * Step 3: Enter the Site. * Step 4: Enter a short description. * Step 5: Click on save button to save all entries. text/html 2011-06-22T15:32:25+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:suppliers&rev=1308742345&do=diff * Step 1 to Step 5 same procedures as text/html 2011-06-27T16:10:22+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:transaction&rev=1309176622&do=diff * Step 1: Click on Incident and Complaint Management * Step 2: Click on New * Step 3: This screen will show up * Step 4: Click on the lookup to choose Site, a popup will show up as show on Diagram No.10. (Site should be fill in the Site field in References, Click here Sites) text/html 2011-06-29T09:04:08+04:00 http://skb.uniconsults.mu/doku.php?id=sim:userguide:userguide&rev=1309323848&do=diff Incident and Complaint Management * Transaction