http://skb.uniconsults.mu/ 2026-05-19T05:30:47+04:00 http://skb.uniconsults.mu/ http://skb.uniconsults.mu/lib/images/favicon.ico text/html 2011-07-07T09:49:48+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:addcomplaint&rev=1310017788&do=diff Add Complaint Step 1: Click on Incident Management. Step 2: Click on New Step 3: Click on the Lookup, a windows will open to select Site. A double click on the selected row will insert the data automatically. * Note to be taken that References Menu and Master Files must be duly updated BEFORE proceeding with a new complaint. Click Here text/html 2011-07-05T11:29:30+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:insertfinaldecision&rev=1309850970&do=diff Insert Final Decision Step 1: Click on New, a new line will be added. Step 2 & 3: Click on the arrow to display a drop down list to chose Final Decision and Decision done by. Step 4: Click on the lookup to insert remarks. Step 5: Click on the arrow to chose if the complaint status should be Close or remain Open. text/html 2011-07-07T09:46:29+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:insertinvestication&rev=1310017589&do=diff Insert Investigation Step 1: Click on new, a new line will be added. Step 2 & 3: Click on the arrow to display drop down list to select Investigation Description and User. Step 4: Click on the lookup to enter Investigation Conclusion. Step 5: Click on the lookup to enter Proposed Action. text/html 2011-07-07T09:41:08+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:insertproduct&rev=1310017268&do=diff Insert Product Step 1: Click on the Lookup, a window will open to select Product. A double click on the selected row will insert Product and Product name automatically. Step 2: Insert Quantity Step 3: Click on the Lookup to select Supplier for the product text/html 2011-07-05T11:28:52+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:insertproposedaction&rev=1309850932&do=diff Insert Proposed Action Step 1: Click on new, a new line will be added. Step 2 & 3: Click on the arrow to display drop down list to select Proposed Action and Proposed Action done By. Step 4: Click on the lookup to insert Remarks. Step 5: Click on Save. text/html 2011-07-05T11:23:43+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:insertqualityassurance&rev=1309850623&do=diff Insert Quality Assurance Step 1: Click on New, a new line will be added Step 2 & 3: Click on the arrow to display drop down list to select Quality Assurance and Quality Assurance done by. Step 4: Click on lookup to insert remarks Step 5: Click on Save. text/html 2011-07-07T09:38:31+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:procedure&rev=1310017111&do=diff <h4 class="faq"><a name="how_to" id="how_to"><span class="faq">HOW TO:</span></a></h4> * Add Complaint * Insert Product (This Procedure is applicable where a Product is concerned) * Insert Investigation * Insert Proposed Action * Insert Final Decision * Insert Quality Assurance text/html 2011-07-04T09:36:08+04:00 http://skb.uniconsults.mu/doku.php?id=sim:procedure:proposedaction&rev=1309757768&do=diff Insert Proposed Action