This is the list of errors for the Payroll Calculation.
Go to Parameters | Payment/Deduction.
Apply a filter on P/D type = 'Conditional applies …'.
For each filtered record you must check the conditions and conditions' rules syntax.
Server is either under heavy load or network is very slow.
System is executing the uspy_GenerateFortnightPlanning () stored procedure during payroll calculation merge phase.
This step is processed synchronously, that is, the system request MSSql server to execute the >stored procedure but does not wait for it to complete.
When stored procedure has completed on the system checks and if not, it waits for a max of 10 seconds and then asks the user to continue waiting or abort.
This error occurs if the EDF divider is null.
To check in Employee > Employee EDF > column EDF divider should be 13.
Problem with leave refund
Go to > Parameters > General parameters – put the correct year and re-generate leaves entitlement > Annual Procedures > Generate leaves entitlement.
OR
Go to > Parameters > Leave parameters and change refund type from refund to no refund> go to leaves entitled and delete refund date for leaves that are no longer refunded
Go to > Employee > Leaves entitled and delete refund date for leaves that are no longer refunded.
Log out from Payroll.
Go to Payroll Setup > Installation > Systems - Change version to 800000 for PAY.
Re-enter payroll
Go to Parameters
General Parameters - Change the Current Date to read the actual period end date + 1 day
Example: If your current pay period is 01/05/2009 to 31/05/2009, then the current date must be set to 01/06/2009.
Note that when modifying the above, a security backup must be done and then perform the final run again.
Exit payroll and go to Payroll Setup
To insert database name as 'Template'.
Go to Administration > Databases > Click on ‘zoom icon’ and search for the file ‘System.mdb’ in your company folder.
Click on ‘Compact’
Go to parameters
General parameters
Change the current date to one day after the closure of the pay period “See the payroll calendar”
Click on save.
For a specific payment/deduction code which is for example Daily basic x factor x Units
The field Amount/percent is null
Go in Employee Transactions>insert the proper factor.