Step 1: Reset the ESS password
1a: Enter your User Login and password
1b: Click Sign In
1c: If an incorrect password is entered, an alert message Invalid login ID or password will appear
1d: To reset your password, click Forgot password?
Step 2: Email Notification
2a: You will receive an email containing a temporary password and a link to reset your password
2b: Select and copy the temporary password
2c: Click the Reset My Password link
2d: The ESS platform will appear
2e: Enter your user login
2f: Paste the temporary password into the Password field
2g: Then click the Sign In button
Step 3: Create a new password
3a: On the User Preferences screen,
3b: in the Password section, enter the current password, which is the same as the temporary password
3c: In the New Password field, enter a new password
3d: Insert the new password in the Confirm Password field
3e: Click Save