==== Departments ==== {{:sim:userguide:13_departments.jpg|}} * **Step 1:** Click on Departments. * **Step 2:** Click on New, a new line will be added. * **Step 3:** Enter the Department. * **Step 4:** Enter department name. * **Step 5:** Select email, by using the lookup button, for the person responsible to receive messages concerning that particular department. * **Step 6:** Click on Save button.